Combining expertise in veterinary telemedicine services to provide comprehensive consultation services and expanded customer support
WESTBROOK, Maine, September 09, 2011—IDEXX Telemedicine Consultantsannounces that DVMInsight (including its teleradiology service, Sight Hound Radiology) has joined IDEXX Laboratories to bring together the industry-leading providers of veterinary telemedicine services and provide our customers with new opportunities for radiology services. Matt Wright, DVM, MS, DACVR, CEO of DVMInsight, and Stephen Walters, CTO of DVMInsight, will become part of the leadership team at IDEXX Telemedicine Consultants and continue to oversee the DVMInsight technology platform used by independent radiologists.
Based in San Diego, California, DVMInsight provides independent radiologists a fully customized and simple-to-use telemedicine system as well as image and data archive solutions. IDEXX will continue to support and develop this platform and work to integrate it with the IDEXX Cornerstone® Practice Management System and IDEXX-PACS™ Imaging Software so telemedicine requests from these systems can be routed easily to DVMInsight specialists. Sight Hound Radiology customers new to IDEXX will benefit from added cardiac services, such as 20-minute turnaround times for ECG screens and one-hour STAT internal medicine consultations.
"Telemedicine is becoming increasingly important to the veterinarian, and IDEXX is committed to building lasting partnerships with industry leaders to provide exceptional customer service," said Don Schofield, Director and General Manager, IDEXX Telemedicine Consultants. "The proven expertise of these companies strengthens the IDEXX position as the leading provider of diagnostic information and telemedicine services to the veterinary healthcare industry, and the integration of these important services will help DVMInsight reach an even broader audience while achieving a seamless customer experience."
"Both IDEXX and DVMInsight are committed to creating the best teleradiology environment for the veterinary community," said Wright. "This partnership signals a new beginning for veterinary teleradiology where central services work alongside independent radiologists and referral centers to benefit their clients through novel, robust and efficient technology-driven platforms."
"IDEXX is committed to making telemedicine easy to use for our clients. Whether they use our telemedicine service or use a local radiologist, we want to make it simple," said John Feleciano, DVM, DACVR, Manager of Radiology, IDEXX Telemedicine Consultants. "Dr. Matt Wright and his team at DVMInsight will help guide us as we work to achieve this goal."
About DVMInsight DVMInsight provides the DVMInsight PLATFORM, a system used by independent radiologists to receive images and provide consultation reports, and the DVMInsight IMAGEBANK, a complete DICOM® storage and retrieval system designed to accommodate the work flow of a veterinary practice. Sight Hound Radiology, with ACVR board-certified radiologists in many time zones, is a teleradiology service from DVMInsight that offers "around-the-clock" radiology coverage, interpreting exams and reporting the results to referring veterinarians in less than a few hours.
About IDEXX Laboratories and IDEXX Telemedicine Consultants IDEXX Telemedicine Consultants, a division of IDEXX Laboratories, Inc., offers radiology, cardiology and specialty telemedicine consulting services. By working collaboratively with veterinarians, our board-certified specialists are able to help practitioners take swift, precise clinical action to improve patient outcomes with complex and routine cases.
IDEXX Laboratories is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. IDEXX products enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency and build more economically successful practices. IDEXX is also a worldwide leader in providing livestock and poultry diagnostic tests and tests for the quality and safety of water and milk. Headquartered in Maine, IDEXX Laboratories employs more than 4,800 people and offers products to customers in over 100 countries.